Maison Azul Policies
1. CONFIRMING YOUR RESERVATION
We receive your reservation request either through our website or an outside agent. We will notify you by e-mail if your reservation dates are available. If available and you wish to reserve these dates, we require a rental deposit of 50% of your rental total plus the damage deposit($500) if your arrival is more than 90 days out. 90 days prior to your arrival your balance is due in full. If full payment is not made within 60 days of your reservation arrival date, the reservation will be canceled for non payment and all prior deposits will be nonrefundable. Credit card payments can be made through Paypal ( 3% surcharge added for U.S. and Canada, 4% for international) or wired directly to our bank account. A PayPal money request or wiring instructions can be e-mailed upon request. Due to past experiences, I am sorry but RESERVATION DATES CANNOT BE HELD WITHOUT A DEPOSIT.
1. CONFIRMING YOUR RESERVATION - We receive your reservation request either through our website or an outside agent. We will notify you by e-mail if your reservation dates are available. If available and you wish to reserve these dates, we require a rental deposit of 50% plus a $50 damage protection fee (protects you for up to 1500 worth of damage) if your arrival is more than 90 days out. 90 days prior to your arrival your balance is due in full. If full payment is not made within 60 days of your reservation arrival date the reservation will be canceled for non payment and all deposits will not be refunded. Credit card payments can be made through Paypal ( 3% surcharge added for U.S. and Canada, 4% for international) or wired directly to our bank account with your bank fees and any intermediary bank fees added to the total. A PayPal money request or wiring instructions can be e-mailed upon request. Due to past experiences, I am sorry but RESERVATION DATES CANNOT BE HELD WITHOUT A DEPOSIT.
2. CANCELLATION & REFUND POLICY- Our cancelation policy is strict because most of our reservations are booked far in advance. So holding reservation dates and turning down other prospective renters and then having a cancellation a month or 2 before the arrival date can cost us tremendously. We are not trying to rip people off. We go to great efforts to rebook dates and happily refund guests in full when we can. Our goal is for everyone to be happy. Once you have reserved your dates the following scale is used to issue refunds:
cancellations 61 days or more before reservation - 1 night rental fee deducted from full refund and any finance fees.
cancellations 30 to 60 days before your reservation arrival - a cancelation fee of 50% of total amount of reservation deducted
cancellations 30 days or less we offer no refunds unless we can rebook all your dates.
Changing dates is seen as canceling a reservation and rebooking it. So the same cancellation policies hold for changing or moving a reservation. Vacation insurance policies are available through various insurance agencies which cover your cost should you need to cancel your reservation due to unforeseen circumstances. If you must cancel and we can rebook all your dates we will gladly reimburse you your monies paid. If you are making your reservation through an online platform like Airbnb their cancellation applies not this one.
3. OCCUPANCY - Although we love nothing more than to make you feel at home, please keep in mind that your and the safety of our home are a priority. This is why absolutely no extra guests are allowed. People that were not considered during your booking will not be allowed inside our home without owner permission. We do not want home tours of our property without our knowledge. Magi Azul comfortably accommodates up to 8 persons. During your reservation process you will be required to list the number of people in your party. At no time can more than 8 people stay in the house unless prior permission has been granted. If the number of people changes we must be notified by e-mail. (Thank you for your cooperation on this note. If at all possible I will try to accommodate extra people, but I must know about it.) We reserve the right to cancel your reservation without a refund if more than 8 persons reside in the house without prior permission from the owners. No parties or events are allowed on the property without owner permission or a separate events charge.
4. CHILDREN - To insure a peaceful environment for our clients, families with children must rent the whole house or have owner approval. If you desire to rent by the suite and have a child, please check with owner to see if it is possible. We love children but is important that your children are supervised at all times. Maison Azul has design elements that are potentailly dangerous for children such as fountains and an unfenced swimming pool. The renter agrees to be responsible for the health, safety , and damages associated with their children.
5. PETS
Clients with pets must receive prior permission from the owners concerning the presence of any pets. The renter agrees to be responsible for any damages caused by your pet.
6. SMOKING
No indoor smoking is allowed
7. SECURITY & PERSONAL PROPERTY
To insure the safety of all guests and their possesions, you are asked to lock the entrance doors to your rooms and the entrance doors to the property whenever you leave it. A security cabinet is also available in the master suite for the safety of your valuables. Maison Azul assumes no responsibility for the loss of any personal items.
8. DAMAGE DEPOSIT
A damage deposit for whole house rentals of $500 is to be paid the week before your reservation arrival date through PayPal. This deposit will be held in our PayPal account and then will be returned no more than 7 days after you depart, assuming no damage has been reported. You will not be held responsible for normal wear and tear of items in the house.. We ask that you do not use self tanners, or henna tattoos. They will stain and ruin our sheets and towels. Deductions for lost key - $50 Lost remote for TV or A/C - $100
9. LIABILITY, TERMS & CONDITIONS
These terms and conditions form a contract between the owners of Maison Azul and the renters of Maison Azul. Payment of your deposit is deemed as full and final acceptance of the terms and conditions for booking a reservation with Maison Azul. By booking a reservation with Maison Azul you agree to idemnify the owners , agents, and employees of Maison Azul against any claim for liability for loss of personal property, personal injury, or death, or any claim whatsoever resulting from your residence or your guests residence at Maison Azul.
By my signature below, I agree that all rental monies are non-refundable per cancellation policy above and agree to the property polices.
The parties agree to the terms and/or rental policies and rules of this Short Term Rental Agreement, as evidenced by the signatures set forth below.
Homeowner Guest:
Signature __________________________________ ______________________________________
Name - Sherry Fauscett Name
(print) _____________________________________ (print) ___________________________________
Date: Date:
Phone # (417-894-2440): Phone # (during stay):
____________________________________
